FAQ

FIND ANSWERS TO YOUR QUESTIONS

What materials are used in BERCA HOME products?

All our products are crafted using first-class yarns and premium materials. Our 400 thread count 100% cotton sateen collection offers a luxurious and durable finish, ensuring a premium sleep experience.
Are your products eco-friendly?

Yes, we are committed to sustainability. Our packaging is made from recyclable materials, and we continually strive to minimize our environmental footprint.
What products are available in your collection?

Our collection includes: Fitted Sheets: Designed with deep pockets for a snug fit. Duvet Cover Sets: Includes duvet covers and matching pillowcases for a coordinated look.
How do I care for BERCA HOME products?

To maintain the quality of your linens, we recommend: Washing at 30°C with similar colors. Using a mild detergent. Avoiding bleach and fabric softeners. Tumble drying on low heat or line drying for best results.
Do you offer returns or exchanges?

Yes, we have a 14-day return and exchange policy for items in their original condition. For detailed information, visit our Return, Refund & Exchange Policy.
Do you ship internationally?

We currently ship to the UK and selected international destinations. For more details, please refer to our Shipping Policy.
How can I contact customer support?

For any inquiries, you can reach us at info@bercahome.com or call us at +44 75 8468 5595. You can also use the live chat feature on our website, available Monday to Friday from 9:00 AM to 5:00 PM. Our team is here to help!

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